Shipping Policy

📦 Delivery Times

  • Orders are processed within 24 hours of payment confirmation (Monday to Friday, excluding public holidays).

  • Standard delivery timeframe is 1–3 working days within South Africa.

  • You'll receive a tracking link via email once your parcel is on its way.

🚚 Delivery Areas

We currently ship nationwide across South Africa.
Please note: Deliveries to outlying or remote areas may take slightly longer—but we’ll keep you updated every step of the way.

💸 Shipping Costs

  • Standard delivery fees are calculated at checkout

  • FREE shipping on orders over R1000

(Or update to your actual free shipping threshold)

🔍 Order Issues

If your order is delayed, lost, or arrives damaged, please email us at 📧 info@thebokshack.co.za with your order number. We'll assist promptly to resolve any issues.

🤝 Delivery Partners

We partner with trusted local couriers to ensure your order arrives on time and in excellent condition.

Have questions about shipping or need help with your order?
We’re here to help — reach us at info@thebokshack.co.za.